Yes, there are more and more technologies that can make a retail experience more enjoyable, more cost-effective, and net better results, but none of this means that we can do away with human employees.

Let’s just agree to be honest about technology, and avoid the smoke and mirrors (aka cameras and sensors) from here on out?

There are weeks when the rapid pace of innovation and technology news honestly leaves us not knowing where to start.

Industries from dining to retail and real estate are undergoing significant changes, driven by a combination of labor challenges and consumer trends, but many are finding solace in operational innovations.

Simon Properties jumped into the online advertising fray this week with the launch of its new retail media network through its Shop Premium Outlets online marketplace.

The AI-driven chatbot wars continue to heat up with the latest entrant from Anthropic called Claude 3.