Newsletter, Insight and Press

We got back from ICSC Las Vegas last week and it was so great to catch up with friends new...

We are sometimes critical of those that implement bright shiny object technology too quickly or without strategic planning, but we...

While headlines might have you believe that every company is returning to office, there is a large portion of the...

After years spent growing their own logistics and order-fulfillment arm, Shopify announced it would sell it’s logistic operation to Flexport,...

An article this week prompted the suggestion that co-working is out, and co-warehousing is in.

Chatbots have always played a role in e-commerce, but the advent of AI-powered chatbots like ChatGPT have truly changed the...