Newsletter

As malls work to make their centers focused on experience increasing the number of trips and dwell time, nothing is...

Even if broad data-sharing still feels like a stretch, getting your data organized, with clear definitions and taxonomies, should move...

We’ve talked about how AI will reshape the customer journey, but the addition of retailer ads adds another consideration for...

Nearly every retailer is leaning into tech now. Still, it’s a useful reminder for mall owners: the right technology should...

With this complex digital ecosystem and data ownership concerns, mall owners become important stewards of the hybrid digital/physical journey.

We do see that the retail industry has been quicker to adopt AI than perhaps they have been with past...